Meet the Tivoli Hi-Fi Team

Meet The Tivoli Hi-Fi Team
 

Philippe Luder
Director

It was the love of music that inspired Philippe to become a Radio Technician in 1966 and by late 1970 he had completed a combination of apprenticeship and technical night school in his home city of Geneva, Switzerland.

 

Yearning for adventure, Philippe and his friend Pierre flew to Australia in 1971, where they both landed their first job with Philips as tape recorder/radio technicians. Just a few years later, they took a leap of faith and co-founded Tivoli Hi-Fi.

 

Tivoli Hi-Fi began as a repairs and service organisation, but quickly grew into a repair and retail business.

 

With his technical expertise and passion for music, Philippe quickly gained a reputation for providing exceptional guidance in product selection and delivering the highest quality customer service.

 

Nearly half a century later, his mission remains the same: “to bring the very best quality in music reproduction to the home of every Tivoli Hi-Fi customer”.

 

 

 


Erica Luder
CFO | HR | IT Manager

Erica Luder
CFO | HR | IT Manager

The study of human behaviour has always fascinated Erica. Prior to joining Tivoli Hi-Fi, she spent 17 years supporting and caring for young adults with physical and psychological difficulties. One outstanding fact that became clear from her care and observation was how music brought calm and stability to the lives of those she worked with.

Erica is a strong believer in the science behind music; the physiological response that it creates and the benefits it brings to an individual. This is an observable phenomenon, further detailed in the diagram ‘Music on the mind’ (see here).

 

We all enjoy music, whether by listening to it, singing, or playing an instrument. But despite this universal interest, many people do not understand how good it can really sound and the multitude of ways in which it benefits our lives.

 

Technology advances us in many ways, but it also puts great demands on us. Erica believes that listening to your favourite artists through quality sound systems allows one to really escape and feel reenergised to boost positive emotions which in turn boost our outlook on life: POSITIVE ENERGY.

 

Over her years with Tivoli Hi-Fi, Erica has witnessed countless customers benefit from the deep and diverse expertise offered by the sales team, observing customers walking away with much more than just the perfect hi-fi system.

The study of human behaviour has always fascinated Erica. Prior to joining Tivoli Hi-Fi, she spent 17 years supporting and caring for young adults with physical and psychological difficulties. One outstanding fact that became clear from her care and observation was how music brought calm and stability to the lives of those she worked with.

 

Erica is a strong believer in the science behind music; the physiological response that it creates and the benefits it brings to an individual. This is an observable phenomenon, further detailed in the diagram ‘Music on the mind’ (see here).

 

We all enjoy music, whether by listening to it, singing, or playing an instrument. But despite this universal interest, many people do not understand how good it can really sound and the multitude of ways in which it benefits our lives.

 

Technology advances us in many ways, but it also puts great demands on us. Erica believes that listening to your favourite artists through quality sound systems allows one to really escape and feel reenergised to boost positive emotions which in turn boost our outlook on life: POSITIVE ENERGY.

 

Over her years with Tivoli Hi-Fi, Erica has witnessed countless customers benefit from the deep and diverse expertise offered by the sales team, observing customers walking away with much more than just the perfect hi-fi system.

 

 

 

James Tranchina
Sales Manager

James’ interest in music began at a very young age, when he discovered that his father’s records made the perfect racetrack for his toy cars. While this particular act was not encouraged, James’ love of music was and only grew stronger from there.

 

From playing music to veraciously collecting records, he developed a particular interest in the equipment used to play it back.

 

Since joining Tivoli Hi-Fi in 1994, James has amassed an incomparable knowledge of audio brands and models. His legion of loyal customers return time and time again for his unrivalled ability to curate the perfect system for each unique listening environment. His expansive knowledge of musical styles is also invaluable when advising Tivoli’s clients to a personally tailored choice of the perfect equipment for their needs.

 

If you want to be sure that you are getting the perfect hi-fi equipment for your individual requirements with exceptional service and after-sales support, look no further than James Tranchina and Tivoli Hi-Fi.

 

 

 


Leonardo Frosinini
Customer Service Manager

Leonardo Frosinini
Customer Service Manager

Always fascinated by music, Leonardo’s very first memories are listening to his dad’s records when he was just three years old.

 

After completing university in 1994, Leonardo followed a stint as a singer in a local rock band by opening a record store in his home city of Florence, Italy. He ran this store for the best part of fifteen years, until he and his Australian wife decided to move Down Under.

 

After ten years in Sydney managing flagship retail stores for two different companies, his next move was to Melbourne where he joined the Tivoli Hi Fi team as a customer service manager.

 

Throughout an eventful life full of shifts and transitions, one passion has remained constant for Leonardo: can you guess? Yes, it’s music.

Always fascinated by music, Leonardo’s very first memories are listening to his dad’s records when he was just three years old.

 

After completing university in 1994, Leonardo followed a stint as a singer in a local rock band by opening a record store in his home city of Florence, Italy. He ran this store for the best part of fifteen years, until he and his Australian wife decided to move Down Under.

 

After ten years in Sydney managing flagship retail stores for two different companies, his next move was to Melbourne where he joined the Tivoli Hi Fi team as a customer service manager.

 

Throughout an eventful life full of shifts and transitions, one passion has remained constant for Leonardo: can you guess? Yes, it’s music.

 

 

 

 

Thomas Aperia
Hi-Fi & AV Consultant & Technical Support Consultant

Tom is a lifelong audio enthusiast who just can't get enough of the latest tech. If he isn't working with the equipment, he is at home reading about it or playing with it.

 

Tom worked in sales and technical support for Bang & Olufsen for two years before joining Tivoli Hi-Fi to enjoy the new home of Bang & Olufsen. He has embraced the opportunity to learn and work with an amazing array of products and is attaining an even bigger affection for audio and visual technology with the premium brands on offer at Tivoli Hi-Fi.

 

Tom’s other passion is martial arts, a sport which he has been involved in for over 20 years and found to have many benefits for the mind and body alike.

 

So when he’s not curating your perfect AV system to produce an output that packs a punch, he’s putting together the right combination of martial arts movements to pack an equally powerful – and more literal – punch!

 

 

 



Damian Rio
Repairs Co-ordinator & Logistics Officer

Damian Rio
Repairs Co-ordinator & Logistics Officer

Damian developed a passion for music in his early 20s after being persuaded by a friend to see an international DJ at one of Melbourne’s then famous clubs. That night became a transformative experience which saw Damian develop a fascination with the concept of mixing two pieces of vinyl together, blending sounds and taking the listener on a journey through pulsing beats, deep basslines and atmospheric sounds.

 

He was so enamored that he bought two turntables and took to the art of spinning vinyl himself, a passion that continues to this day.

 

In the year 2000 whilst traveling around Europe and Egypt, he discovered meditation while stuck on a long bus trip. This began a passionate interest in nature, self-discovery and self-development that continues to this day.

Damian developed a passion for music in his early 20s after being persuaded by a friend to see an international DJ at one of Melbourne’s then famous clubs. That night became a transformative experience which saw Damian develop a fascination with the concept of mixing two pieces of vinyl together, blending sounds and taking the listener on a journey through pulsing beats, deep basslines and atmospheric sounds.

 

He was so enamored that he bought two turntables and took to the art of spinning vinyl himself, a passion that continues to this day.

 

In the year 2000 whilst traveling around Europe and Egypt, he discovered meditation while stuck on a long bus trip. This began a passionate interest in nature, self-discovery and self-development that continues to this day.

 

 

 

Tony McKay
Service Technical Support Manager

Tony McKay
Service Technical Support Manager

An audiophile from an early age, Tony’s first memories are listening to Prokofiev's Peter and the Wolf on the radiogram. His interest in all things musical only grew stronger as he entered his teens, spending much of his time tinkering with DIY audio electronics and learning to play a variety of instruments.

 

He went on to complete an apprenticeship as a radio technician, whilst working in a record shop in his spare time. Any money earned from this job was generally given right back, as he would spend every spare cent growing his own record collection.

 

In the late 1970’s, Tony joined the Tivoli Hi-Fi team with responsibility for providing technical advice and repairs. He has worked with Tivoli ever since, developing his expertise with each new and developing technology that came along, whilst still retaining an encyclopaedic knowledge and passion for the earlier equipment.

 

Tony’s well-trained ears are always listening from the perspective of how real instruments sound and are able to appreciate the purest reproduction. An invaluable member of the team, Tony is one of the many reasons why Tivoli Hi-Fi is so much more than your average Hi-Fi store.

 

 

 


Tyler Mathes
Marketing Consultant

Tyler Mathes
Marketing Consultant

Passionate about music from an early age, Tyler has been fortunate enough to work with some of the world’s finest AV brands throughout his career.

 

After completing his first university degree in 2004, Tyler landed a job as a junior marketer for Pioneer Electronics, working within their home entertainment team. A few years later he moved to work for Bang & Olufsen, where he eventually became Marketing Manager for the brand in Australia and New Zealand. As part of this role, Tyler spent a lot of time in B&O’s hometown of Struer, Denmark, where he saw first-hand the incredible innovation and expertise that went into creating their extraordinary loudspeakers, audio systems and televisions.

 

Since moving on from B&O in 2012, Tyler has worked predominantly for apparel brands, earned two post-graduate degrees and developed an expertise in digital marketing and e-commerce. In 2019, Tyler leapt at the opportunity to work with Tivoli Hi Fi – an especially exciting prospect as the store had just become home to Bang & Olufsen!

 

When not working on the digital marketing and website operations of Tivoli Hi Fi, Tyler lives by the beach in Anglesea, where he is kept busy with his three young children.

 

Passionate about music from an early age, Tyler has been fortunate enough to work with some of the world’s finest AV brands throughout his career.

 

After completing his first university degree in 2004, Tyler landed a job as a junior marketer for Pioneer Electronics, working within their home entertainment team. A few years later he moved to work for Bang & Olufsen, where he eventually became Marketing Manager for the brand in Australia and New Zealand. As part of this role, Tyler spent a lot of time in B&O’s hometown of Struer, Denmark, where he saw first-hand the incredible innovation and expertise that went into creating their extraordinary loudspeakers, audio systems and televisions.

 

Since moving on from B&O in 2012, Tyler has worked predominantly for apparel brands, earned two post-graduate degrees and developed an expertise in digital marketing and e-commerce. In 2019, Tyler leapt at the opportunity to work with Tivoli Hi Fi – an especially exciting prospect as the store had just become home to Bang & Olufsen!

 

When not working on the digital marketing and website operations of Tivoli Hi Fi, Tyler lives by the beach in Anglesea, where he is kept busy with his three young children.