Don't Just Take Our Word For It! Discover the impact of audio-visual excellence through the eyes of our valued customers.

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"In terms of the customer experience, you have raised the bar to a whole new level and this, according to my international travels, makes it a very unique store."

Soren Kokholm

(Bang & Olufsen's Head Of Brand Experience)

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"Great service. James provides first class service at every step."

Mark O'Mara

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"... the team at Tivoli Hi-Fi are exceptional! Friendly and welcoming they walk you through every step, taking the time to understand what’s best for your needs and budget. Their product knowledge is phenomenal and the range stocked is always current. The team at Tivoli are without a doubt the best Hi-Fi supplier in Melbourne!"

Remy Felinski

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"My experience with James and all those I came into contact with at Tivoli, from first till last, was never less than top-notch professional, and friendly and engaging. No hard sell, no upshifting, no distraction from the pleasure of learning about hi-fi and how to listen to wonderful music. These people love what they do and share their enthusiasm. I wouldn't think of going anywhere else in future."

Michael Holland

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"More than twenty years after purchasing my last television, I came back to Tivoli and James Tranchina for help with buying a new set.

James answered all of my questions, stepped me through the pros and cons of one set compered with another, and went the extra mile in making arrangements for delivery and installation.

Thank you again to James and the team at Tivoli for making things easy."

Peter Adamson

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"I've bought several items from here over the last few years. Paul and team were great - genuine, knowledgeable and responsive. Whether you're an audio novice or a hifi enthusiast give these guys a call!"

Neel Bhattacharjee

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"Great buying experience. Paul was very knowledgeable and flexible in providing solutions to my preference for a surround sound setup in the living room. The after purchase experience has to be commended as well."

Trung Le

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"James really is a credit to Tivoli, his experience and guidance helps us would-be audio buffs tremendously. And to boot he his a lovely kind gentleman that makes you feel not only a valued customer but a favourite one. There is nowhere I would go when buying Hi Fi Equipment."

Tom O'Halloran

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"Purchased a number of items from Tivoli and the experience over the years has been excellent.

Have been interacting with James predominantly and his knowledge experience and advice has been great. He has looked after me well. There is something  all tastes and budgets."

Michael Bolger

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"James is the Expert Guru of Tivoli Hi Fi worthy of a Gold Medal (if I had one). Keep up the good work."

Cecil D'Rosario

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"Great experience. Great staff. I was quite surprised when I asked the staff about auditioning a B&W 603 speakers and he actually carried that heavy thing upstairs (the listening area) for me"

Mugunth Kumar