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We pride ourselves above all else on the advisory service that we provide to our customers. First and foremost we listen to you.
Your music. Your living space. Your needs.
We provide a completely customised experience. Let us guide you through our collection of the world’s finest Hi-Fi and Home cinema equipment in our 9 listening rooms. Whether you need a new component for an existing setup, or a completely new system – we have you covered.
What service would you like to know more about?
We deliver absolute audio-visual satisfaction. Try us out
Our team of experts are here to help you through every step of your audio-visual journey. From selection, to set-up, to service.
Pick out any component you want and test it in one of our 9 listening rooms, allowing you to audition each piece and hear if it delivers the true musical experience you are looking for.
Don't just take our word for it!
"More than twenty years after purchasing my last television, I came back to Tivoli and James Tranchina for help with buying a new set.
James answered all of my questions, stepped me through the pros and cons of one set compered with another, and went the extra mile in making arrangements for delivery and installation.
Thank you again to James and the team at Tivoli for making things easy."
"Great experience. Great staff. I was quite surprised when I asked the staff about auditioning a B&W 603 speakers and he actually carried that heavy thing upstairs (the listening area) for me"
"Great buying experience. Paul was very knowledgeable and flexible in providing solutions to my preference for a surround sound setup in the living room. The after purchase experience has to be commended as well."
"Purchased a number of items from Tivoli and the experience over the years has been excellent.
Have been interacting with James predominantly and his knowledge experience and advice has been great. He has looked after me well. There is something for all tastes and budgets."
"I've bought several items from here over the last few years. Paul and team were great - genuine, knowledgeable and responsive. Whether you're an audio novice or a hifi enthusiast give these guys a call!"
"My experience with James and all those I came into contact with at Tivoli, from first till last, was never less than top-notch professional, and friendly and engaging. No hard sell, no upshifting, no distraction from the pleasure of learning about hi-fi and how to listen to wonderful music. These people love what they do and share their enthusiasm. I wouldn't think of going anywhere else in future."
"Great service. James provides first class service at every step."
"Once again received the best service from Tivoli Hi-Fi. We needed help diagnosing a problem with our stereo setup and Geoff helped us out with great humour and attention to our problem. Left the store with smiles on our faces."
"James is the Expert Guru of Tivoli Hi Fi worthy of a Gold Medal (if I had one). Keep up the good work."
"Geoff and the team at Tivoli Hi-Fi are exceptional! Friendly and welcoming they walk you through every step, taking the time to understand what’s best for your needs and budget. Their product knowledge is phenomenal and the range stocked is always current. The team at Tivoli are without a doubt the best Hi-Fi supplier in Melbourne!"